Ways to get in touch
Call the phones
We're open 10am - 5.30pm Mon - Thurs | Closed Sat-Sun (GMT).
Send an email
info@jenza.com Drop us an email with your thoughts and travel dreams, and we'll come back to you penpal style.
Emergency help
If you have a genuine emergency where you are affected by either an accident, political unrest, bereavement or natural disaster while in the care of JENZA, please call the regular number and select option 9. Non-emergency calls will have to face the wrath of Adam (our Ops guy and keeper of the emergency red phone) when you’ve got him out of bed at 2am because you’ve lost your keys.
Our offices
UK 5 Richbell Place, London, WC1N 3LA, UK.
Australia & New Zealand Level 4, 4 Graham Street, Auckland, 1010 New Zealand.
Neither of these are walk-in offices at the moment. If you'd like to speak to a member of our team, please call or email.
BUNAC Travel Services Ltd trading as “JENZA” is a company registered in England and Wales with company number 01391030 and registered address at 5 Richbell Place, London, UK, WC1N 3LA.