Ways to get in touch
We're open 11-17:00 Mon-Thu | 11-15:00 Fri | Closed Sat-Sun (AEST).
firstname.lastname@example.org Drop us an email with your thoughts and travel dreams, and we'll come back to you penpal style.
If you have a genuine emergency where you are affected by either an accident, political unrest, bereavement or natural disaster while in the care of JENZA, please call the regular number and select option 9. Non-emergency calls will have to face the wrath of Adam (our Ops guy and keeper of the emergency red phone) when you’ve got him out of bed at 2am because you’re lost your keys.
UK 5 Richbell Place, London, WC1N 3LA, UK.
Australia & New Zealand Level 4, 4 Graham Street, Auckland, 1010 New Zealand.
Neither of these are walk-in offices at the moment. If you'd like to speak to a member of our team, please call or email.